Terms & Conditions

Haevum Website Terms & Conditions of Use


By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, applicable laws and regulations and their compliance. If you disagree with any of the stated terms and conditions, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trademark law.


  • Permission is allowed to temporarily download one duplicate of the materials (data or programming) on Haevum’s site for individual and non-business use only. This is the just a permit of license and not an exchange of title, and under this permit you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial use , or for any public presentation (business or non-business);
    3. attempt to decompile or rebuild any product or material contained on Haevum’s site;
    4. remove any copyright or other restrictive documentations from the materials; or
    5. transfer the materials to someone else or even “mirror” the materials on other server.
  • This permit might consequently be terminated if you disregard any of these confinements and may be ended by Haevum whenever deemed. After permit termination or when your viewing permit is terminated, you must destroy any downloaded materials in your ownership whether in electronic or printed form.


3.1 Mobile Message Service Terms

The Haevum mobile message service (the “Mobile Message Service”) is
operated by Refined Medical Center PLLC, a legal entity and owner of Haevum brand. Your use of the Mobile Message Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Mobile Message Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Haevum’s Mobile Message Service, you agree to receive recurring SMS/text messages from and on behalf of Haevum through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotional form follow-ups and instructions, promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Haevum. Your participation in this program is completely voluntary.

We do not charge for the Mobile Message Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Mobile Message Service at any time. Text the single keyword command STOP or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other OVME mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. 

Examples of other messaging services: As an example, if you have texted our direct number 224-203-2414 leveraged for general communication between our Patient Concierge team and you, that mobile messaging service is not impacted by the above opt-out will not impact the general number that we use for communication, unless you also explicitly opt-out from that service and communication channel. Similarly, our EMR system has an Mobile Messaging service which is separate and will need a separate opt-out in alignment to the directions and terms provided by that service.

For Mobile Message Service support or assistance, reply with a text HELP or email support@haevum.com.

We may change any short code or telephone number we use to operate the Mobile Message Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Mobile Message Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Mobile Message Service.

We respect your right to privacy. To see how we collect and use your personal information, please see the Privacy Policy.


  • The materials on Haevum’s site are given “as is”. Haevum makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranties, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non-encroachment of licensed property or other infringement of rights. Further, Haevum does not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilization of the materials on its Internet site or generally identifying with such materials or on any destinations connected to this website.


In no occasion should Haevum or its suppliers subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference,) emerging out of the utilization or powerlessness to utilize the materials on Haevum’s Internet webpage, regardless of the possibility that Haevum or a Haevum approved agent has been told orally or in written of the likelihood of such harm. Since a few purviews don’t permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.


The materials showing up on Haevum’s site could incorporate typographical, or photographic mistakes. Haevum does not warrant that any of the materials on its site are exact, finished, or current. Haevum may roll out improvements to the materials contained on its site whenever without notification. Haevum does not, then again, make any dedication to update the materials.


Haevum has not checked on the majority of the websites or links connected to its website and is not in charge of the substance of any such connected webpage. The incorporation of any connection does not infer support by Haevum of the site. Utilization of any such connected site is at the user’s own risk.


Haevum may update these terms of utilization for its website whenever without notification. By utilizing this site you are consenting to be bound by the then current form of these Terms and Conditions of Use.


Any case identifying with Haevum’s site should be administered by the laws of the country of Chicago Haevum State without respect to its contention of law provisions.

General Terms and Conditions applicable to Use of a Website.

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If you ever have any questions about your Haevum journey, please don’t hesitate to reach out.  

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